Work at Tap Room Gaming

Route Technician

The Route Technician provides service and support for Video Gaming Terminals (VGT's) and associated equipment in bar/tavern gaming locations. The successful candidate is organized; detail oriented and is able to communicate effectively with our customers and with fellow employees.

About the Job

The Route Technician provides service and support for Video Gaming Terminals (VGT's) and associated equipment in bar/tavern gaming locations. The successful candidate is organized; detail oriented and is able to communicate effectively with our customers and with fellow employees. This position is for a fast growing company regulated by the Illinois Gaming Board.

  • Provide great customer service
  • Route driving
  • Ability to multi-task and use online resources
  • Troubleshoot questions/issues/complaints
  • Access machines for service
  • Repair equipment
  • Collect cash
  • Take meter readings
  • Solid data entry skills
  • Enter notes into a database
  • Proficient in email and Microsoft Word
  • Able to utilize smart phone
  • Some lifting
  • Technician must own tools for service

Candidates must be hard working, self-motivated, and trustworthy. Applicants must apply for and possess a Terminal Handler License, issued by the Illinois Gaming Board.

Job Location

  • Chicago suburbs and southern Illinois

Job Type

  • Full-time

Compensation

  • $15.00 - $20.00 hourly, based on experience

Qualifications

  • High school diploma or equivalent, valid Illinois driver’s license, Terminal Handler License

Preferred experience

  • route management, cash collection, customer service

To Apply

Tap Room Gaming, LLC prides itself on our commitment to a diverse work environment and promotes employment opportunities for Veterans.